CHC52021 Diploma of Community Services
CHC52021 Diploma of Community Services
- In person, on campus
- Self- paced learning
- Blended (combination of online & on-campus training)
Program Duration: 52 weeks
U1/1 Mona St, Bankstown NSW 2200
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CHC52021 Diploma of Community Services reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.
At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.
Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.
To achieve this qualification, the candidate must have completed at least 200 hours of work as detailed in the Assessment Requirements of units of competency.
The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Training Package indicates that there are no qualification entry requirements for this Nationally Recognised Training. Quest Institute of Education has the following entry requirements:
Students must:
- Be at least 18 years of age at the time of course commencement.
- Successfully completed Year 10 or equivalent; or other relevant qualification/s
- Participate in a course entry interview to determine suitability for the course and student needs.
- Have language, literacy, and numeracy (LLN) skill sufficient to complete the course, for example, to read materials relevant to the course, participate in discussions and roleplays and apply numerical concepts such as time management. This will be tested through a LLN assessment as part of the course entry process. Students will need to achieve ACSF level 3 for reading, writing, numeracy, and oral communication to enter the course.
CHCCCS004 | Assess co-existing needs | Core |
CHCCCS007 | Develop and implement service programs | Core |
CHCCCS019 | Recognise and respond to crisis situations | Core |
CHCCSM013 | Facilitate and review case management | Core |
CHCDEV005 | Analyse the impacts of sociological factors on people in community work and services | Core |
CHCDFV001 | Recognise and respond appropriately to domestic and family violence | Core |
CHCDIV001 | Work with diverse people | Core |
CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety | Core |
CHCLEG003 | Manage legal and ethical compliance | Core |
CHCMGT005 | Facilitate workplace debriefing and support processes | Core |
CHCPRP003 | Reflect on and improve own professional practice | Core |
HLTWHS003 | Maintain work health and safety | Core |
CHCADV002 | Provide advocacy and representation services | Elective |
CSCCOM002 | Use communication to build relationships | Elective |
CHCDIV003 | Manage and promote diversity | Elective |
CHCLEG003 | Manage legal and ethical compliance | Elective |
CHCMGT003 | Lead the work team | Elective |
CHCMHS001 | Work with people with mental health issues | Elective |
CHCMHS005 | Provide services to people with co-existing mental health and alcohol and other drugs issues | Elective |
CHCPRP001 | Develop and maintain networks and collaborative partnerships | Elective |
Entry-Level Roles
Graduates are equipped for various roles, including:
- Community Services Worker
- Case Worker
- Client Support Coordinator
- Family Support Worker
With experience, graduates can advance to specialized positions such as:
- Case Manager
- Program Coordinator
- Community Development Officer
- Youth Services Team Leader
Graduates can work in a wide range of settings, including:
- Community Health Organisations
- Non-Profit Organisations
- Government Agencies
- Rehabilitation Centres
- Family and Youth Services
After completing the CHC52021 Diploma of Community Services, students may pursue:
- Bachelor of Social Work
- Bachelor of Community Services
- Graduate Diploma in Community Sector Management
